Privacy Policy

AK FURNITURE, operating through https://akretailmart.com/, respects your privacy and is committed to protecting the personal information provided by customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, place an order, make a payment, or contact us.

1. Information We Collect

We may collect the following information:

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Delivery address
  • Product and order details
  • Payment and transaction information
  • Information submitted through enquiry/contact forms
  • Website usage and technical information

2. Payment Information

Payments made through our website may be processed through authorized third-party payment gateways, including CCAvenue.

AK FURNITURE does not knowingly store complete debit card, credit card, CVV, ATM PIN, OTP, or internet banking credentials on its own servers.

Payment information is processed through the secure infrastructure of the applicable payment service provider.

3. Use of Information

We may use customer information to:

  • Process and deliver orders
  • Confirm payments and transactions
  • Provide customer support
  • Communicate regarding orders and services
  • Process cancellations and refunds
  • Improve our products and website
  • Prevent fraud and unauthorized transactions
  • Maintain business and transaction records
  • Comply with applicable laws and regulations

4. Sharing of Information

We may share necessary information with trusted service providers where required to complete a transaction or provide our services, including:

  • Payment gateway providers
  • Banks and financial institutions
  • Courier and logistics partners
  • Website and hosting service providers
  • Technology service providers
  • Government or regulatory authorities where legally required

We do not sell or rent customer personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, maintain sessions, understand website usage, and provide a better customer experience.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

AK FURNITURE takes reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links or integrations with third-party services, including payment, logistics, or other service providers.

AK FURNITURE is not responsible for the privacy practices of independent third-party websites or services.

8. Data Retention

We may retain customer and transaction information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

9. Customer Rights

Subject to applicable law, customers may contact us to request correction of inaccurate personal information or raise concerns regarding the use of their information.

10. Policy Changes

AK FURNITURE may update this Privacy Policy from time to time.

Any revised policy will be published on this page with the updated effective date.

11. Contact Us

AK FURNITURE

Address: Ground Floor, House No. 5, Plot No. 585, Sabar Sahi, Bhubaneswar, Khordha, Odisha – 751025

Email: my.akgroups@gmail.com

Phone: +91 9937506099

Website: https://akretailmart.com/